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Hospital Service Technician

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Posted : Sunday, December 17, 2023 11:58 AM

*Summary of Responsibilities:* As an RTLS Hardware Technician at AIS RealTime, you will play a crucial role in the maintenance, installation, and repair of Real-Time Location System (RTLS) hardware.
This position demands a commitment to excellence in customer service and satisfaction.
The role includes travel opportunities, with up to 50% nationally.
*Essential Responsibilities:* * Install and maintain structured cabling, troubleshoot, and commission Low Voltage Systems.
* Pull, route, install, and terminate structured cabling in commercial environments.
* Interface professionally with clients, adhering to AIS RealTime Hospital Etiquette.
* Organize and prioritize work, proactively solving problems with minimal supervision.
* Respond maturely to interpersonal team challenges, demonstrating sensitivity to the needs of team members.
* Identify and communicate implementation issues at customer sites to the Customer Service Engineer (CSE) or Customer Service Manager (CSM).
* Accurately record tasks, hours, and performance metrics.
* Perform post-implementation activities, achieving 50 successful LBI swaps per day throughout hospital facilities.
* Follow project plans and directions from the Customer Service Manager.
* Document and organize customer job files.
* Perform installations according to documented prodeedure.
* Utilize tools and software as required by the job.
*Essential Requirements and Qualifications:* * Education: Minimum High School Diploma.
* Training: On-the-job training provided with many opportunities for training to become engineer level certified in may different processes of installing and maintaining RTLS networks.
* Experience: Proficiency in Windows 10 and advanced use of MS Office (Word, Excel, Outlook).
* Other Information: * Valid driver’s license with a good driving record.
* Must pass a random drug screens and background checks.
* Ability to work in a healthcare setting and obtain necessary vaccinations.
* Physical capability: Lift, move, and transport up to 25 lbs.
of equipment; walk up to 4 miles daily; able to climb a 3-step ladder; kneel, stoop, crouch, bend, and reach.
* Efficient communication skills for interacting with team members, partners, and customers.
Note: This job description is not intended to be all-inclusive.
The employee will be required to perform other duties as assigned by their supervisor.
Job Types: Full-time, Contract Pay: $36,000.
00 - $56,000.
00 per year Benefits: * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Referral program * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: In person

• Phone : NA

• Location : St D ominic's Hospital 969 Lakeland Dr., Jackson, MS

• Post ID: 9089495135


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